In this article we are going to discuss about how to fix HP Printer in Error State. Many times, users receive error messages while working on HP Printer like “Printer is in error state.” There is no need to worry about it, this problem is common after upgrading to Windows 10. This problem occurs after the system gets new updates and cause the device to stop working. HP printer error is common issue and can be fixed using some simple tricks.
Reasons for HP Printer Error
If you are trying to print some documents from HP printer, then you may find that your HP printer stopped suddenly. A window pop-up will appear saying the HP printer in error state. This error prevents the printer from responding to the print commands it is getting.
If the USB cable is disconnected USB cable or there is an operating system issue, this problem may occur. Also, wireless, USB, Bluetooth and wired connection problems cause this error.
Another common reason may be a BIOS issue. Malware or another virus attack also corrupt printer driver. Low internet connectivity is also a reason for this error.
Follow these steps to fix HP printer error state:
Make sure that the printer is plugged into the power supply. It should be turned on and Check the USB connection
You can also download and run the printing troubleshooter.
Check Wi-Fi or Cable
The printer should be turned on and connected to your PC by Wi-Fi or cable. May be there is low paper or ink. Check that the cover is closed and the paper is not jammed.
Choose “Use Printer Online” Option
Follow the steps discussed below to make the printer Online:
- Press “Windows + X”
- Go to “Control Panel”
- Click on “Devices and printers”.
- Click on the “Printer”.
- If you find that the “Printer is offline”, then it shows “Offline Message” status and for online it shows “Ready”.
- For offline, set it to online.
- Right-click on the printer.
- Select “Use Printer Online”.
- Display will change to ready when the printer is set to online.
Check the Printer’s Connection and Try Restarting the Device
To check the normal functioning of the connection between your printer and your computer, see that your devices are properly connected to each other. There should be no issue with the network or cable that is used for the connection.
Restart your devices as it solves many issues. Completely switch off your computer and printer for few minutes. After that see if the error is gone.
Check Your HP Printer is Online or Offline
- Click on Start button.
- Go to Control Panel.
- Select ‘Devices and Printers’
- See if the printer is offline or online.
- For online, the status will be ‘Ready’
- To set the printer online, right click on Printer. Select the option ‘Use Printer Online’.
- Display will be changed to ready
Verifying is there is Paper Loaded
The paper should be loaded on the printer tray. Make sure the printer is switched off before checking this. Turn on your printer again and wait until your printer is ready.
Update or reinstall printer driver
HP Printer in error state is also caused due to faulty or incompatible printer driver. To fix this out, you are required to update or reinstall the driver.
Before proceeding, make sure that the printer is properly plugged into the power supply. Now turn on your printer. Check for any wireless or USB connection.
If still you have any problem, take the help of HP printer assistant. They are available round the clock to help you in fixing any issues related to HP printer. Call on their toll-free number and tell them about HP printer in error state, they will provide you best assistance possible and resolve your issues.